GRACE MAY MAKABENTA ANDRADA
Instructor, English Connect Course
Profile summary
I am a dedicated secretary/admin assistant, English teacher, and receptionist with strong communication and interpersonal skills. Skilled in problem-solving and multitasking, I excel in fast-paced environments. Proficient in Microsoft Office Suite, Google Workspace, QuickBooks Online, and Xero. I am organized, detail-oriented, and adaptable, maintaining a positive and professional attitude. I have experience assisting customers, managing calls and emails, maintaining accurate records, and providing comprehensive administrative support. I collaborate effectively with teams and contribute to smooth operations.
Career highlights
Managed Real Estate Listings: Managed real estate listings on various portals, assisting clients, tenants, and owners with their real estate processes at Down House Real Estate.
Cultivated English Skills: Cultivated reading, writing, listening, and speaking skills through interactive activities in the English Connect Course for The Church of Jesus Christ of Latter-day Saints.
Key skills
Professional experience
Develop and deliver dynamic lesson plans aligned with course objectives. Cultivate reading, writing, listening, and speaking skills through interactive activities. Conduct classes, workshops, and online sessions encouraging active participation. Assess student progress and provide targeted feedback. Use engaging materials and technology to enhance learning outcomes. Collaborate with colleagues and stakeholders to ensure student success.
- Develop and deliver dynamic lesson plans aligned with course objectives
- Cultivate reading, writing, listening, and speaking skills through interactive activities
- Conduct classes, workshops, and online sessions encouraging active participation
- Assess student progress and provide targeted feedback
- Use engaging materials and technology to enhance learning outcomes
- Collaborate with colleagues and stakeholders to ensure student success
Design lesson plans aligned with curriculum standards. Foster positive, safe, and organized learning environments. Teach multiple subjects tailored to varied learning styles.
- Design lesson plans aligned with curriculum standards
- Foster positive, safe, and organized learning environments
- Teach multiple subjects tailored to varied learning styles
Managed real estate listings on Property Finder, Bayut, Dubizzle, and other portals. Assisted clients, tenants, and owners with real estate processes. Prepared drafts, agreements, leases, and documentation. Coordinated customer requests and maintained records.
- Managed real estate listings on Property Finder, Bayut, Dubizzle, and other portals
- Assisted clients, tenants, and owners with real estate processes
- Prepared drafts, agreements, leases, and documentation
- Coordinated customer requests and maintained records
Community outreach, teaching, and volunteer service Cross-cultural communication and teamwork Time management, discipline, and professionalism
- Community outreach, teaching, and volunteer service
- Cross-cultural communication and teamwork
- Time management, discipline, and professionalism
Processed guest registrations and reservations. Assisted guests with inquiries and accommodations. Coordinated with housekeeping on room status. Handled cash transactions and promoted hotel services.
- Processed guest registrations and reservations
- Assisted guests with inquiries and accommodations
- Coordinated with housekeeping on room status
- Handled cash transactions and promoted hotel services
Guided tour groups and described historical and cultural sites. Ensured guest safety and provided directions and assistance.
- Guided tour groups and described historical and cultural sites
- Ensured guest safety and provided directions and assistance